Who we are
These terms cover preorders of Seer glasses placed on this site with PhantaField Inc., Santa Clara, California. You can reach us at info@phantafield.com.
What you are ordering
A preorder is an order for a product that is still being developed. Each pair of Seer glasses comes with a Pylon station. The price is $31,415 a pair, for the glasses and the Pylon station together.
What the site says about the product describes what we are building. Details can change before it ships.
Two ways to order
Founding. You pay the whole price when you order. Founding pairs ship first, in the order their payments were made. There are 3,141 Founding pairs.
Reserve. You pay a deposit of 10%, $3,141 a pair, when you order. Reserve pairs ship after the Founding pairs, in the order their deposits were made. There are 100,000 Reserve pairs.
For a Reserve order, we will let you know when the remaining balance is due, before shipping. We will not ask for the balance until we have shown you a working Pylon station.
Payment
You pay by bank debit from a United States bank account. Stripe processes the payment and connects to your bank. We do not receive or keep your bank account number.
A bank payment takes some days to clear. We email you when your payment has started and again when it has cleared. An order that has not been paid holds its place for three days.
Delivery
We plan to start deliveries in 2029. That date is our plan and it can move. If it does, we will tell you by email, and you can cancel as set out below.
Cancelling and refunds
You can cancel your order at any time before it ships, from your account or by writing to info@phantafield.com. When you cancel, we refund everything you have paid on that order, in full.
Refunds go back to the bank account the payment came from. A refund to a bank account can take several business days to arrive.
If we decide not to make the product, we will cancel the open orders and refund them in full.
Your details
How we handle the details you give us is set out in the privacy notice.
Changes to these terms
If we change these terms, we will post the new version on this page with its date.
Questions
Write to info@phantafield.com.